# Repute

> Repute helps small businesses manage reviews across Google, Yelp, and Facebook, respond faster, and elevate legitimate content so search shows your real work.

Repute is Own your online reputation.

## Key pages
- [Home](https://userepute.com/): Own your online reputation.
- [Pricing](https://userepute.com/pricing): how Repute works with early businesses.
- [Docs](https://userepute.com/docs): documentation. Scoped index: https://userepute.com/docs/llms.txt
- [Blog](https://userepute.com/blog): guides and references (each post has an FAQ section).

## Documentation
- [Getting started](https://userepute.com/docs/getting-started): Fill in your site identity and run the project locally.
- [Introduction](https://userepute.com/docs): What this product is and how to get started.

## Blog
- [Small Business Reputation Management: The Complete Guide](https://userepute.com/blog/small-business-reputation-management): What reputation management actually means for a small business - monitoring reviews, responding well, earning genuine reviews, and elevating accurate content - and how to do it honestly.
- [How to Respond to a Negative Review](https://userepute.com/blog/how-to-respond-to-a-negative-review): A calm, professional framework for responding to negative reviews - what to say, what to avoid, and the compliance traps in healthcare and legal.
- [How to Get More Google Reviews](https://userepute.com/blog/how-to-get-more-google-reviews): How to earn more genuine Google reviews from real customers - the ethical ask, the right timing, and what Google's rules actually allow.
- [How to Ask Customers for Reviews (Without Being Pushy)](https://userepute.com/blog/how-to-ask-customers-for-reviews): Timing, channels, and word-for-word scripts for asking customers for reviews in a way that feels natural, stays within the rules, and actually works.
- [Google's Review Policy, Explained](https://userepute.com/blog/google-review-policy-explained): What Google's review policies actually say - what is allowed, what gets removed, and why review gating and fake reviews backfire.
- [Are Your Google Reviews Fake? How to Tell and What to Do](https://userepute.com/blog/are-your-google-reviews-fake): How to spot fake Google reviews on your profile, why they happen, and how to report them the legitimate way - without paying anyone for a takedown.

## Guides
- [How to remove a Google review](https://userepute.com/guides/how-to-remove-a-google-review): You can only get a Google review removed if it violates Google's review policies, such as spam, off-topic content, conflicts of interest, or harassment. Open the review in your Google Business Profile, use the three-dot menu to report it, and explain which policy it breaks. Genuine reviews that follow the rules will not be removed, even if they are negative, so the reliable path there is a professional public response.
- [How to delete a Yelp review](https://userepute.com/guides/how-to-delete-a-yelp-review): A business cannot delete a Yelp review itself; only Yelp can remove one, and only when it breaks Yelp's Content Guidelines or Terms of Service. Report the review from your business account using the flag icon and explain the specific violation, for example a conflict of interest, a threat, or a post from someone who was never a customer. Yelp also automatically filters some reviews as "not recommended" through its own software, which businesses cannot control.
- [How to remove an Amazon review](https://userepute.com/guides/how-to-remove-an-amazon-review): Amazon sellers can request removal only of reviews that violate Amazon's Community Guidelines, such as profanity, promotional content, personal information, or seller feedback posted as a product review. Use the "Report" link beneath the review or contact Seller Support with the order and review details. Genuine product reviews, including critical ones, are not removed.
- [How to remove a Facebook review](https://userepute.com/guides/how-to-remove-a-facebook-review): Facebook now uses Recommendations rather than star ratings, and you cannot delete an individual recommendation directly. You can report one that violates Facebook's Community Standards using the three-dot menu on the post, or turn off the Recommendations tab entirely, which hides all of them at once rather than selectively. Genuine recommendations that follow the rules stay unless the person who wrote one removes it.
- [How to remove a Glassdoor review](https://userepute.com/guides/how-to-remove-a-glassdoor-review): Glassdoor removes a review only when it breaks the Community Guidelines, for example naming a non-executive individual, sharing confidential information, or lacking any genuine first-hand experience. Employers flag a review using the flag icon on the post, choose a reason, and add detail. Honest opinions about working at the company are not removed, so the employer response is the main lever you control.
- [How to remove or delete a news article from Google](https://userepute.com/guides/how-to-remove-a-news-article-from-google): Google rarely removes news articles from search and will not remove truthful, lawful reporting on request. It considers removing a result only in narrow cases: content that violates its policies (such as exposed personal financial or medical information, non-consensual imagery, or doxxing), material that is unlawful, and certain right-to-be-forgotten requests in regions like the EU. It also drops a page once the original publisher takes it down. For most negative but accurate press, the realistic path is not removal but legitimate content elevation: publishing and strengthening accurate, current material so the fuller picture ranks above the old story.
- [Google Business Profile optimization for small businesses](https://userepute.com/guides/google-business-profile-optimization): Google Business Profile optimization means filling out and maintaining your profile so it is accurate, complete, and current: the right primary and secondary categories, correct name, address, phone, and hours, real photos, a full services or products list, answered questions, and regular posts. A complete, accurate profile earns more trust from people and tends to rank better in Google Maps and local search, because Google favors profiles it can verify are active and relevant. It is the practical core of keeping your business details accurate, which is one half of managing your reputation.

## Solutions
- [Reputation management for doctors](https://userepute.com/solutions/reputation-management-for-doctors): Reputation management for doctors means monitoring and responding to patient reviews across Google, Healthgrades, and Vitals, earning more genuine reviews from real patients, and publishing legitimate, accurate content so current information ranks ahead of outdated or misleading results. For a practice it also means HIPAA-aware responses that never confirm someone was a patient, and it never involves fake reviews or takedown gimmicks.
- [Reputation management for dentists](https://userepute.com/solutions/reputation-management-for-dentists): Reputation management for dentists means keeping track of reviews across Google, Healthgrades, and dental directories, responding professionally and compliantly, and consistently earning genuine reviews from real patients so the practice's rating reflects the care it actually delivers. It pairs review management with legitimate content and listing work, and it never uses fake reviews or paid takedowns.
- [Reputation management for restaurants](https://userepute.com/solutions/reputation-management-for-restaurants): Reputation management for restaurants means staying on top of a high volume of reviews across Google, Yelp, and TripAdvisor, responding quickly and consistently, and earning more genuine reviews so an off night does not define the listing. It is review management plus accurate listings and legitimate content, with no fake reviews and no takedown schemes.
- [Reputation management for lawyers](https://userepute.com/solutions/reputation-management-for-lawyers): Reputation management for lawyers means monitoring reviews across Google, Avvo, and legal directories, responding within the confidentiality and advertising rules that govern attorneys, and earning genuine reviews from real clients so search reflects the firm's actual work. It combines review management with legitimate content and profile work, and it avoids fake reviews entirely.
- [Reputation management for hotels](https://userepute.com/solutions/reputation-management-for-hotels): Reputation management for hotels means tracking a high volume of guest reviews across Google, TripAdvisor, and Booking.com, responding consistently at scale, and earning genuine reviews so the property's rating reflects the real guest experience. It is review management combined with accurate listings and legitimate content, with no fake reviews and no takedown gimmicks.

## Contact
- Email: hello@userepute.com


## Optional
- [llms-full.txt (more detail)](https://userepute.com/llms-full.txt)